Last updated: September 22, 2026
For product questions, order assistance, returns, shipping support, privacy requests, or personalized wig inquiries, you can contact Aurora Hair using the information below.
Customer Care
Email: ecomdeperucas@gmail.com
Business mailing address
Aurora Hair
Rua João Keller 220
Guarapuava, Paraná 85053-050
Brazil
Order support
When contacting us about an order, please include your order number and the email address used at checkout so we can assist you more efficiently.
Personalized requests
If you are looking for a particular color, texture, length, style, or other personalized option, describe what you have in mind when contacting our team. Availability and customization options may vary by product.
Privacy requests
For privacy-related requests, use the same email address and clearly state the nature of your request. We may need to verify your identity before completing certain requests.